Upon arriving we learned that the Isle Blue local concierge who was supposed to meet us at the house could not come. They also did not arrange for the departure transfer like they were supposed to. The actual villa manager was amazing and fixed this for us but Isle Blue did a terrible job with communication. Also, Isle Blue told us there was a $5000 deposit for food required. The villa chef and concierge were told to spend all of that budget and said that was so much more than normal and had no idea we were required to pay this. Terrible communication which resulted in is spending so much more on food than required. Advice - book directly with the villa and don’t pay for an agency. Never again.