Our villa in Barbados was amazing, along with our cook and housekeeper. However, our local concierge - Amara (from BlueSky), did not meet expectations. To begin with, she did not email us instructions for entering the property so we arrived at our villa we spent about 30 minutes standing outside of the property trying to contact her to get the code to the lockbox. The next day she did not visit the property to introduce herself and to orient us to the property. We found out on the second to last day of our trip that there were amenities in Westmoreland that we could access but we needed to check in at guest services. But this information wasn't written anywhere and we felt like Amara should have informed us. The property was great but the local concierge was disappointing.