DO NOT USE THIS COMPANY!! I took my iPhone 8+ phone for a new screen to be put onto it. I was having a day shopping at Meadowhall and used this branch. It took about an hour to complete and when I picked up back up everything seemed okay. On the journey back home to hull (where I am from an hour away from Meadowhall) I noticed that my speaker wasn’t working, I turned it on and off and tried everything. I couldn’t ring anyone as I couldnt hear them. I got home and the next day I rang the store and they apologised and said the only thing they could do was for me to bring it all the way back. An hour away! I told them that it would cost me more money in fuel and my time off work, they assured me that they would refund some of the money to make up for the petrol cost. A few days later I booked the time off work to go back to Meadowhall as I need my phone for my job and went back to the shop. When I got there they apologised and I mentioned some refund and they denied it and said it wasn’t possible anymore. They took my phone and after another hour I went back and collected it and again all seemed fine! As soon as I got home for the second time, the speaker AGAIN didn’t work!! I was fuming that I’d jus took a day off work unpaid to get there for me to not get a refund and for it still to be broken! Ever since having my screen repaired it has not been the same, it is slow, the keyboard sticks and doesn’t work on occasions and I still can’t ring anyone because my speaker still doesn’t work! Absolutely atrocious customer service! Please do not use