Everything about ismash is terrible. I took an iPhone SE there to get the home button repaired. The miserable woman serving at the desk and advised that ismash could replace the button but it would lose fingerprint ID functionality. The The liar at the desk also said it would take 10-12 days for the button to arrive and, if I left my phone there, they would fix it immediately so overall it could take up to 2 weeks. She took a £20 deposit for £30 job which is already ridiculous at 66%. It’s now 3 weeks later with no update. I called and was told that the liar at the desk meant 14 working days (very odd) but on top of that there could be delays from the suppliers side. I have given up and decided to order a new phone because I doubt I’ll ever see the SE again and if I do, I DO NOT believe it will be in working condition. I hope someone sees this and saves themselves the trouble. I wouldn’t go back if they offered free repairs. One of the absolute worst customer experiences I’ve ever had.