Had an iPad repaired after my son dropped it. They replaced the screen. My wife collected the device and all looked fine. At home i checked the device looked ok, went to put it back on the case I had for it and as soon as I rested my finger on the right hand of the screen I had lines all up the side. My wife took it back to the shop (Kingston branch) and they said I had broken it by pressing it too hard in the the case! Seriously how hard would you have to press down on a sreen pushing g it in to a case to cause the screen to fail. We are not talking about a crack in the screen it was a clear fault with the screen below the glass. Ridiculous response from the shop. I will steer clear in the future.