I took iSmash insurance after replacing the phone screen with them. I was told I had to use their protection case to qualify for the insurance in case the screen breaks again. I dropped my phone from 30 cm and the back cracked because their case is so flimsy and clearly didn’t protect my phone. Now I have to pay £100 to replace the original Apple back with their cheap replacement. Their advise was to use a different case and LIE to the insurance 😳 because they don’t believe in their own product! Fuming!
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