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Elaine J Rizzo
Never buy from them! I can truly see why JC Penney's is going out of business!!! I was on the website just checking items out. It seemed to have good discount prices so I placed an order. My fault I was in a hurry and rushed through the order. Shorty after placing the order I had time to review it. All of the items that I purchased had a discount attached to them...BUT WAIT....YOU CAN ONLY PICK ONE DISCOUNT!!!! THEREFORE I PAID FULL PRICE FOR ALL OF THE OTHER ITEMS....I would have NEVER ordered these items if they were not on sale because there are so many other stores that have the same items for less. Shame on you Penny's for getting over on new customers. I will never order from you again and when my order comes in...I will take it all back to your store! Worst experience ever not to mention it took me 30 minutes to get in touch with someone and when I did...she was absolutely the worst customer service representative ever...a lot like the website....if you want to know why you are going out of business...just read this
3 years ago
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JCPenny has a 1.8 average rating from 652 reviews

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