“My online order was so messed up.Wrong color, wrong size, wrong everything.Wasnt even the items I ordered. Needless to say I still had to go to nearest store for returning.How can a order be so wrong? Jeans were wrong color , style I order 18 get 12short .I order a sweater size large get small in a cheap looking tee.Also on the charge back postage isn't taken off? A extra 9.00.Thats so wrong. I order online for convenience it wasn't convenient to still travel to store.ugh.Evidently I receive someone else order. I don't think I will be online ordering again. I love Penny's but the online service needs improvement.”
“Went to JC Penny at Dayton Mall Dayton, OH yesterday. Found one item to purchase and walked around 2 floors trying to find out where to find the ONE open register, which ended up being in the Kid's section at the BACK of the store and then had to wait in a line! Numerous people just left their items and walked away. I would have done the same had it not been for my GD wanting the item so bad. You are making it too easy to shop elsewhere”
“I open an account and was charged 2 times! Once on credit card and then the customer service employee told me I couldn't use the card that day so I needed to pay cash! I did give him cash! I didn't realize it went on my card until I received a statement! I found my receipt with charged to account and on back the customer service man wrote I paid cash! JC Penney denied my claim! So my sister was with me at the time of the transaction. I guess it's ok for big company to take money from their customer!”
“I, ordered a sweater online and paid 47.99 and it down to 29.00. Call for a price adjustment because it has not been 14days. I, was told in order to get a price adjustment that I would have to send the sweater back and reorder another. It didn’t make sense to send the sweater back as I have the sweater already. I, will have to package the item back up and use my gas to ship it back off that will cost me extra money which they could have adjusted the price while I’m on the phone. I, understand if I bought it in the store but I ordered it off line. Not very happy with the no make sense rule. In the near future be careful who you buy from because it not about satisfying customers. It’s about inconveniencing customers .”
“The Beograd class of destroyers JCPenny CUSTOM:ER S'ERV ICE 8O5*41O(56OO) JCPenny PH'ONE NU'MB ER 8O5*41O(56OO) consisted of three ships built for the Yugoslav Royal Navy in the late , a variant of the French Bourrasque class. Beograd was constructed in France and Zagreb and Ljubljana were built in the Kingdom of Yugoslavia. In January , Ljubljana struck a reef off the port of Šibenik, and was still under repair when the German-led Axis invasion of Yugoslavia commenced in April . During the invasion, Zagreb was scuttled to prevent its capture, and the other two ships were captured by the Italians.”
“They suck alright. Rebecca Compoy at South Park Mall in San Antonio Texas burnt my hair. There were no apologies or refund. The company said to go back to the salon, hut what for? My hair is brunt and I know I am going to cut it off and grow it back. I am suggesting you should avoid the salon. I spent $550 to look like a skunk. I could gave ruined it on my own cheap. Highway robbery for sure. Beware! No refunds and no responses or apologies.”
“I just want to say love the carts in my store in green oaks I buy nice home goods and I love that the red carts hold my stuff without breaking it makes me buy more. kohl's carts sucks. ❤️”
“My cashier,Jordan, was a breath of fresh air! She was helpful with finding a price for an item. She was multi- tasking with me and helping a guest who asked a question. (The guest was polite and said excuse me.)
Also, the store was very neat and clean. I was just there a few days earlier and a worker reminded shoppers to use their coupons on the app. (On the intercom.)”
“I ordered 2 pairs of pants. They were too large. I called to return them. The man I spoke to was very difficult to understand. There was a language barrier.
My order was $58.57. Penny's is only giving me a credit of $49.62. They charge the customer for a return. It's a good way to make money I suppose. I will NOT order from JC Penny's again.”
“Ordered pillows which were delivered to the wrong house and they want me to get a police report to get a refund. The box wasn’t stolen from my house it was delivered to the wrong house this doesn’t make sense to me”
“JCPenney sucks. I ordered two dresses for a wedding. They were due to be delivered on Monday. It was delivered Tuesday and the wrong item was sent. I reached out to JCPenney and the only offered a refund once the wrong item is sent. I asked for the right item to be sent overnight and I was told to visit the store. If I had that option I wouldn’t have ordered on line. I’ll never order from JCPenney again.”
“I was at the lakes mall in muskegon, Michigan and every department I went into someone greeted me with a smile and asked how I was doing or may they help me. I was very impressed with their hospitality and how they made me feel welcomed there,thx u staff for spreading the kindness to others”
“I had an even exchange on a top, just wanted to exchange for a different color. Both were still selling for the same price, but they only would give me a $5. Credit towards the other top!?!?! NEVER EVER HAD THAT EXPERIENCE AT ANY OTHER STORE. That is what led me to their reviews to see if other people had the same experience.”
“Jc Penney and Synchrony bank have small print stipulations to their credit cards that are not ethical. Shame on me for not reading. Do not open an acccount with them”
“I ordered this Young Men’s Arizona Hoodie in a medium size and the label and ticket show medium but this is more like Men’s XXLg. I have had issues with the actual size compared to what the label size is my past 3 orders”
“I went in to get my step daughter hair colored blue on just the under part of her hair and the 2 stylist did amazing ! They were very professional and it turned out better than expected! I also got hers and my daughter eyebrows waxed and they were phenomenal! One hundred precent would go back”
“JCPenney's needs to get people that speak English and understand their customers they lost a package for $600 and have blocked an investigation for the package and I still haven't received my money”
“Lower Manhattan serves as the seat JCPenny Cu'sTomer SErvi;ce 8O5(41O) 56OO' JCPEnny PHON E N'UMBER" 8O5(41O) 56OO'
of government of both Manhattan and the entire City of New York.[ Because there are no municipally defined boundaries for the neighborhood, a precise population cannot be quoted, but several sources have suggested that it was one of the fastest-growing locations in New York City between and , related to the influx of young adults and significant development of new housing units”
“My boyfriend bought a necklace on October 4th. It said expected date October 8th. Still have not received it. The latest update on the package is October 7th. On the actual order it says "shipped". However, whenever we check the tracking number, it says label is created and facility has not received package yet. I called today and the man stated that we should be getting a confirmation later today (still nothing) about confirmation of it being shipped and should arrive tomorrow. I asked why it was taking so long and the guy said "if you buy jewelry from us it doesn't ship until a day or two before you recieve it"...which made no sense. My boyfriend also called and a different lady answered. She emailed the factory and would give him an update in 24-48 hours. Two different people are giving us two different answers. The time for shipment is ridiculous and this has now been going on for 2 weeks. Very unsatisfied.”
