I honestly didn’t even want to give 1 star. I had a curbside at Jcpenny that I was going to try today. Since I had my 11 month old I didn’t want to bring in store. So I pulled up. There was not a single sign for curbside. So I politely called to ask where to park and the first person to answer was extremely rude and would not answer me. She then hung up the phone on me. The next employee I spoke with, I told her what happened and I just need to know where to park. She then sat the phone down mid conversation and eventually just hung the phone up. I then was forced to come in store. They then proceeded to tel me they have so much time to do the curbside. She after they immediately didn’t get it out to me, the checked it off as filled, when it absolutely was not. I thought they gave my items to another customer. I will never shop at Jcpenny again because the customer service is TERRIBLE. This was the Moline IL location.