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Debbie
I received a $50 gift card. Even though I paid for shipping I never received my order. They sent it without my apartment number so USPS would not leave the package. JC Penny refunded $27.86! Apparently they charged me for the discount I was given at checkout AND the shipping even though it was their fault I never received the package! This was a straight up rip off of $22.14! And their customer service number is a joke! They try to sell you or sign you up for a bunch of other services, but you never get to speak to an actual person! I had to call my local store, EVEN though the order was placed online! I will never do business with them again and have told family & friends to NEVER give me one of their gift cards ever again!
3 years ago
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JCPenny has a 1.8 average rating from 696 reviews

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