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Charles
Ordered on JC penny.com.Received an email that my order was in.Went to the store and picked up my package.When i got home tehre was only 1 shirt when their should have been two.I called the store numerous times and no one picked up.I wanted to really make sure that that they had another package before i went to the store again. I called JC penny .com and then was forwaeded to 4 different people and got hung up on.I tried again and the last person i spoke to said you have to call the store.I explained no one was picking up at that phone number.I tried the store number again,Still no answer.I decided to go back to the store.Went to pickups and still couldn't find my package.I asked to speak to Manager.She happened to be present at the package pickup. The manager said she was going to look up the package a different was and she waS Able to find the package.When i got home opened teh package and had 2 shirts.I only ordered 2 and got 3. 2 were the same color.I had it shipped to teh store to save money on shipping.Making 2 trips was no cost saver on gas plus my time.Next time i will have it shipped to my home.
3 years ago
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JCPenny has a 1.8 average rating from 694 reviews

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