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Kay S
This is the worst company I have ever had the displeasure to deal with. AlI I wanted to do was update my phone number. They acted like I was asking for the nuclear launch codes. They actually wanted to snail mail me a piece of paper with a secret code to do this very simple task. My other option was to send them a 5 minute video explaining my request. I do not owe a dime to them, have NEVER paid one second late and they demanded I jump through too many stupid hoops for something so damn simple. I am a JCP consumer NO MORE.
3 years ago
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JCPenny has a 1.8 average rating from 694 reviews

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