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Nana Ama
I tried to follow up on an online order that was canceled. The customer service person was so rude. She made me feel the card I used was stolen even when I tried to give her all the correct details on my card. This got me so mad and decided not to continue with the transaction. I then tried to reach someone on instagram to report it however my follow up questions were never answered. This was not a good experience for me
3 years ago
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JCPenny has a 1.8 average rating from 652 reviews

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