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Anonymous
JC Penny has the worst customer service. I recently ordered window treatments and they were made the wrong size. They would not take them back and now I have to deal with the manufacturer directly to maybe have them remake them in the right size. DO NOT order custom made window treatments from JC Penny, if they are made wrong you have to deal with it, they do not take any responsibility. It a nightmare doing business with JC Penny.
3 years ago
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JCPenny has a 1.8 average rating from 652 reviews

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