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Anonymous
No stars. Made a order online a month ago.. no tracking no update.. emails back and forth... I was looking into the options of either waiting for my order to come in or a refund.. I had follow-up questions while on the phone about what I wanted to do... the supervisor refunded my money and when I asked further questions about when I would get my item she FREAKED out that she already processed the refund.. which I NEVER asked her to do because I was still deciding if I wanted to wait for my gfs ring or not. She blew up on the phone with me because SHE made a mistake. I will never shop here again.
3 years ago
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JCPenny has a 1.8 average rating from 694 reviews

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