Horrible experience. Bought some necklaces online on 12/2/21. Kept saying online processing. So I went ahead and called customer service on 12/14/21, did the automated option, said my order was shipped. Well called back next day and talked to a person at customer service said that it was shipped and should be here by 12/16/21. Come 12/16/21 I get an email stating my order was canceled due to no more stock of item. How the hell is it canceled if it had already been shipped??? Call customer service again to ask that very question. All she can say is sorry that happened.. Maybe they shouldn't lie to their customers saying something is shipped but it's really not. So beyond irritated!!!