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Dora
I’m very disappointed that jcpenny doesn’t stand behind the quality of the products they sale , in the last 2 months I’ve purchased over 2,000 dollars worth of jewelry and the last one I purchased I wore 2 times and the clip just fell of ( it’s a chain and pendant) and they won’t do anything about it they said in order to return or exchange it has to be in the same shape they sold it to me . Well in order for that to happen I will have to leave it in the box it came in and just look at it and not wear it . I am a manager in retail and I know you can get credit from vendors when something like this happens because the product was defective to begin with I had it for maybe 2 weeks . Jcpenny I’m very very disappointed.
2 years ago
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JCPenny has a 1.8 average rating from 694 reviews

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