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Jennifer Huse
I had to order a suite for my sons wedding for my husband and it came in the wrong size. When I called they said they couldn't just do an exchange that I had to order a whole new suite. So I had to pay for it AGAIN! Then they tell me it will be 3-5 weeks for the return. I resubmitted my order on 2/24 and I call today and got they tell me it just got processed on 3/16!!! Then they say it will be 3-5 weeks AGAIN! Then we had to reorder my sons pants 6 times who is the groom! The wedding is in two weeks and we are not even guaranteed delivery by then! ABSOLUTELY the worst place ever!!! Will never step foot in their stores again!
2 years ago
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JCPenny has a 1.8 average rating from 694 reviews

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