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Anonymous
The product I ordered online was not the correct measurement, and they charged me $8.95 shipping the first time I ordered the dress. Later, due to measurement issues, when I wanted to change the size of the dress, they requested another $8.95 shipping fees. That's paying almost $18 for a $40 dress! And their customer service was also the worst! Truly a let down.
2 years ago
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JCPenny has a 1.8 average rating from 694 reviews

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