I like JCPenny as a store. I have been shopping at JCP for decades. My goal was to support the struggling company by continuing to buy from them. Unfortunately, the delivery service JCP uses, called LaserShip, has issues following instructions. They left my package in a public lobby of a high rise building, with no office or reception facilities. Who would do that? JCP refunded my money and placed a new order for me, however, I now have to wait more days for my package to arrive. My advice, if JCP wants to compete with AMAZON, they need to find a better delivery service.