Definitely suggest for people to NOT order anything online from JCPenny. I placed a order for a Minnie Mouse costume on the 18th of October with the confirmation stating it would be delivered on the 21st. Thank goodness I screenshot my confirmation order with number, because I never received a confirmation email. I keep checking online and it keeps saying I have no order so I called and of course all it says is order is in process. So I call to talk to a customer service representative and they assure me to wait 24hrs and still nothing. They also stated I have to wait 12 days before I can even cancel order and get a refund. Now I ordered assuming JCPenny has been around for a long time, BIG mistake. I’m currently not working and that $46 I spent was all I had to purchase my daughter a costume and sad to say that it sounds like it won’t come and I have to wait to get my money back if they even do so. This Online store is a BIG scam!!!