Anonymous is TOTALLY correct. They have THE worst customer service options EVER!!!!!
Sent my credit card to an address I haven't lived at in 2 years. It will take 20-23 DAYS to get the new one mailed to me because of yhe holidays. In other words, people working (LOL) from home I'm sure.
JC Penney leadership should be ashamed of themselves!!!! I'll be cancelling my card as soon as it arrives. IF it arrives. JCP stands for JUST CANT PERFORM!!!!!
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