I have had the worst experience ever placing an online order. JC Penny has not been able to help me for 2 months. I ordered a bed in December and still there is 0 update. My order is 2022-3443-1600-2611. I need resolution on this if you lost my bed fine. Reimburse me but this is ridiculous. I need a solution. I’ve called 5 times and keep getting passed around, I’ve been sleeping on the ground for a month plus waiting for this bed. I’m tired of calling the 1800 number, I need someone who can make a decision to make this right ASAP. Please advise
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