We have bought sofas from JCPenney before and it was a great price and quality. Had them for 15 year +. This time we bought an Ashley sleeper sofa & oversize chair and ottman from JCPenney. I am so disappointed with the quality and customer service! The arm creaked and neither company would exchange it and both said it was the other’s responsibility. The sleeper bed is thin and uncomfortable, the cushions are sunk in after only a couple months use. Waste of money!!!!
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