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Judith in Phoenix
Back a few years , new CEO cheapened the clothing lines using garbage fabric, he's kong gone but garbage clothing fabrics still there, badly fitting but down right cheap price wise. Bought 5 tops, looked great on the stick model in the ad. Would not fit a size 6 real woman! terrible fabric. Returned them and was charged over 10..00 for 9 ounce bag of tops being returned! I was never sent an email of the order which stated over 50.00 shipped free..the customer service person refused yo get manager.. I turned in my JCP cards years ago, today after 10 dollar shortage in my refund I will never shop there again..They are sinking their own ship. pitiful
1 year ago
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JCPenny has a 1.8 average rating from 694 reviews

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