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Brenda M
I will never shop at JCP ever again. I purchased a bed with mattress on Oct 28,2023 and never received the mattress portion. I’ve called several times and spoken to customer service who have put me off time and again. They left me on hold for 28 minutes minimum each time and this last time after I asked for a manager I was put on hold by said manager and then hung up on. No call back. No email back. Nothing. Do not shop here.
11 months ago
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JCPenny has a 1.8 average rating from 652 reviews

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