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Alicia
I think their customer service is horrible. I changed my address online when I moved. I made an online order to be delivered to me and they sent it to my old address even though I updated my info. They told me it will automatically default to an old address whenever I order unless I change it for each order. Now I'm out a lot of $
11 months ago
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JCPenny has a 1.8 average rating from 652 reviews

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Alice, Customer Support

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