I ordered an expensive comforter that I did days of research on due to horrible allergies. JCPenny sent me the wrong color 3xs! Even after making notes on my account to check stock before sending. Gas back to the store, gas to go to the hub, call after call after call and I was very patient. NOW the 3rd wrong delivery shows up so I ask for a supervisor just to get sent to the escalation department to be told "if you reorder it again you're probably not going to get the right color." Huh, wtf? I Asked her why, and she said something stupid about them maybe they changed their dye.... WTF! And then said "again I'm so sorry, you got the wrong color what else can I help you with today?" If it wouldn't hurt my credit to just close it, I would just close it! If it weren't for the fact that they were trying to force me to take something I don't like or want I would just keep it, but light gray is not black! Capital F' JCPenny, not worth the hassle SHOP SOMEWHERE ELSE!