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Anonymous
The sales lady offered me the opportunity to open an account and after 45 minutes on phone, it was declined. I previously had one ( not used 2 years as I am Canadian and could not come to the US during covid) I was then told it will then be renewed and sent to my Canadian address. Three weeks passed, no card. I called customer service, the agent could not help and his superior did not pick up phone! Poor service all around. Returning bought merchandise on which I would have had 35% off as promised by salesperson.t
9 months ago
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JCPenny has a 1.8 average rating from 696 reviews

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