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Anonymous
Ordered jeans i had to pay double what they were in the store and was told they would arrive 4 days later at the store. Called the 800 number to find out exactly when they would be arriving only to have the agents ask me to press 5 on the survey after getting lip service. They do not offer tracking . I get better customer service from China .
7 months ago
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JCPenny has a 1.8 average rating from 652 reviews

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