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Melissa
I was at JCPenney and it was going pretty well until check out. The employees name was Christine and she was checking me out. I had a tie that didn't have a tag on it. So she was forcefully slamming things about then did a huffy breath and looked up numbers for the tie. When she finished Scanning everything I asked if there was a security tag on the jacket I bought and in a rude snotty voice she said " I already got it" then I was making a separate transaction for my makeup and it had a pink sticker. She told me it was buy one get one free.I told her I didn't think that was true but she insisted that I go back because it was. I went back to the makeup and asked the lady working there if that was true.she said no. I went back to the check out and told her it was not a part of the buy one get one deal. The manager was standing behind her and said it was not. Then She rolled her eyes and made a face saying "well then it shouldn't have a pink sticker on then huh". I felt like this employee was acting like it was bother some to be working.
6 months ago
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JCPenny has a 1.8 average rating from 652 reviews

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