Login
Start Free Trial Are you a business?? Click Here
Diana
Yesterday, when I went to return an item that didn't fit, one of the employees made me very uncomfortable by saying she would close the doors to keep me out because I always come to return things. I told her, "How can you say that? I haven't been here this week, last week, or the week before!" It was so embarrassing and upsetting that I still feel bad about it. The employee was a large woman of African descent. The incident occurred on June 28, 2024, around 5 pm. She was working on the second floor with a young Hispanic man who handled my return of a pair of slacks.
4 months ago
Read JCPenny Reviews
JCPenny has a 1.8 average rating from 652 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial