IT IS NO WONDER THAT JC PENNEY IS GOING OUT OF BUSINESS. I ordered a dresser from JC Penney on 06/26, 2024. Today is July 9. Delivery personnel were supposed to call ahead, instead, they showed up, but within the window. They moved the boxed delivery into my home and wanted me to sign off on the delivery without opening the box. After realizing that wasn't going to happen, the delivery personnel opened the box to find a gaping hole, about 3" in diameter all the way through the top of the dresser. However, the box wasn't damaged at all on the outside of the box. They tried to pull the wool over my eyes. Then I calledspoke JC Penney and spoke k with "Enzo" who can't ship me a new dresser. He can only refund my purchase which he says will take "up to 2 weeks" THIS IS JC PENNEY'S LACK OF ANY CUSTOMER SERVICE. CROOKS! NEVER DO BUSINESS WITH JC PENNEY