Login
Start Free Trial Are you a business?? Click Here
Anonymous
Several times I have placed online orders and received whatever they felt like shipping, not what was ordered. I've also received a package for a recent order and all that was shipped was a bunch of plastic. Customer Service tried to say it was tampered with, but it was sealed. They just stuffed a bunch of plastic in the package and shipped it. I was able to get a refund, but because the representative refused to resend the item without me placing a new order the item is now sold out.
4 months ago
Read JCPenny Reviews
JCPenny has a 1.8 average rating from 701 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial