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Anonymous
Several times I have placed online orders and received whatever they felt like shipping, not what was ordered. I've also received a package for a recent order and all that was shipped was a bunch of plastic. Customer Service tried to say it was tampered with, but it was sealed. They just stuffed a bunch of plastic in the package and shipped it. I was able to get a refund, but because the representative refused to resend the item without me placing a new order the item is now sold out.
2 months ago
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JCPenny has a 1.8 average rating from 652 reviews

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