Jcpenney online ordering and canceling is the biggest con and joke there ever has been. If you don't cancel an order within 30 minutes of placing your order then you are out of luck. When you get the order you tried to cancel the very same day you ordered it then you can send it back if you call them back when you get it and they charge you $8.00 to send it back. I argued with a man and a woman for 30 minutes or more about how it doesn't say anything at the bottom of the order about a 30 minute time limit. Needless to say I lost the argument with them and was told to call them back after get my order. They are ripping people off, because they let someone ruin their company and now we are having to pay for it. My Advice To EVERYONE, DO NOT SHOP AT JCPenny, PAY OFF YOUR CREDIT CARD WITH THEM AS SOON AS POSSIBLE AND NEVER BECKEN THEIR DOORS OR WEBSITE AGAIN! RIPPED OFF ONCE MORE!!!