Dear JCP, please have more than one checkout location. Your store is big and you should have numerous checkout points open not just the one when you have Black Friday Deals going on. I went in, wanted to purchase items and the line was so long I left. I decided to go to Macy's instead and not only did they have plenty of checkout locations, they were also very nice (something JCP was lacking) Customer Service is everything to me. I still have a lot of shopping to do but it won't be at JCP (not even online).
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