I know that I am just one simple individual in this universe but I pray that you have a kind heart and soul. I understand I am not God or someone with high power/abilities however attending school and reading books I learn more stuff as I grow in life. Allow me to get straight to the point with stating that I recently got hired to work in one of your many locations in the USA for JCPenney. My father is a doctor and mother is an attorney both in the military so growing up with values and old fashioned I understand that we must all treat everyone with respect and kindness. My only request is to remain anonymous due to what I’m about to let you know because I understand everyone has their own way of running things but there is some things I have noticed here at work that should be taken in consideration. For example there is an LOD that always hide in the back instead of being in the sales floor taking care of customers or assisting fellow staff. The LOD has favorite personnel because she allows few coworkers slack around or be on the phone talking or using work hours for personal use. Also there has been times that the LOD when cashiers or recovery team or anyone calls them thru the walky or page the LOD she ignores the call. I know there was a visit from the district manager of this store however I feel that if the district manager were to talk with us one on one and get our perspective perhaps you all can see what’s going on in this place. When store manager is around everything is going smoothly but when she leaves the LOD does things that are unprofessional or inappropriate. Another thing is she would be blasting songs that are non family friendly and her actions are driving customers away and making comrades at work feel unhappy. The one thing that I will have to say is that a fellow employee member overheard that the LOD said that as LOD she would tell someone that they should just stop to exist in this planet/world. Now I know many younger generations like myself say stuff randomly and sometimes things can be misinterpreted. Being the time of holidays my concern is that she shouldn’t say something like that because in this timeframe of the years many people could take that what is told to her or him and sometimes can cause depression or anxiety or can cause someone’s life to be affected. My essay is to say that please as a human person in this galaxy take a few minutes of your life to check on everyone and make sure everyone is safe and happy and healthy. Perhaps maybe JCPenney has a different way of running things at this location but there are things here that are at least to my knowledge not work compliance. I have noticed that the LOD she does behave intimidating to customers and associates to assure things are running her way not the JCPenney way. I applied here at JCPenney because I was told that it is a good experience but I think maybe this retail store department has a different type of good experience in their manual. I wish you a wonderful merry Christmas and new years I will pray that perhaps you will personally visit this store location even the CEO just to get your an insight understanding of what’s going on. I’m not asking for anything at all just looking out for every human being because at the end of time we are all people.