Drove here ti Christmas shop from pretty far away just to receive horrible customer service. We dropped everything for it was to heavy to pack through the store. Customers saying they only own 3 carts. Then excuses that people took them to Kohls. Called the store G.M just to be placed on hold for 20 minutes . They never give us our rewards and this is an ongoing issue. Noone carescat JCP we been platinum members for to long. This locations went downhill fast the past year. We've stopped using our cards and shop elsewhere
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