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Sharon F
Jcp is advertising a emerald necklace by LeVian at a clearance price of 1105. I considered buying it. Hesitated and checked the web to verify the price. Found the necklace on Rue lala for 749.99. Called jcp customer service and reached the out of the country dept. The first rep just disconnected the call. I think he was Armondo. Called back and got aorlondo who I asked to transfer me to supervisor. I got put in queue and reached Fernando. He saw the item on Rue lala pretended to check for their price match guarantee and said they don't match with them. Jcp lost a customer. I stopped dealing with them for years and happened to buy something about a year ago and rekindled. I realize now why I stopped dealing with them. Poor customer service and lies about price matching. Jcp would not even match a price that went cheaper on their website for boots I had ordered but had not yet received when the price went down. So I had to reorder at the cheaper price and return the first order. Jcp u lost me again. And I hope others will check your prices before allowing you to take advantage. I want the world to know you're a liar about price match and u hire cheap help in other countries because u don't respect your customers
5 days ago
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JCPenny has a 1.8 average rating from 732 reviews

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