I sent my new expensive ring off to be re sized 3 weeks ago. I called jewelry department several times with no answer. I finally pushed 0 for operator. All she did was push me off ,back to a ringing in jewelry for 4 minutes with no answer. This went on all day Tuesday. I'm frustrated by now. I just need to know if my ring is back from sizing. When I called again at 6:40 pm I got the same lady ,I explained again my need. She said ,OOH I just got word they will call you when it comes in. Really!!! She lied to me to get rid of me. I won't ever shop JC again. So unprofessional 😠