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Jim M
ordered a shirt online "ship to store" waited almost a month still no shirt no one can tell me where it is? They charged my credit card next day after order, when I asked to cancel order they told me unless I go to the store that I still had to pay the shipping for an item they lost? POOR POOR customer service I WILL NEVER BUY ANYTHING FROM THEM AGAIN!
5 years ago
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JCPenny has a 1.8 average rating from 698 reviews

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