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Cecilia Morris
My problem with JC penny. The company closed the location in my area. Now we are forced to shop online with them or, ship to a store 1-2 hrs away Tried to purchase a pair of boots from them which cost $33 but, wth shipping and tax the total came to $46. I have paid for shipping before i have also tried the spend $99 for free shipping, which never equals out at $99 its always $100+ I think it is atrocious and unappreciative to charge loyal customers in neighborhoods where they have closed stores that amount of money for shipping. I spent days looking for items needed only to be disappointed with the shipping cost $10 extra to shop with them. My last time shopping their on their site, well waisting my time on their site. I have supported jcpenny for 40+ years was sorry to see them leave my neighborhood. maybe its time to give amazon a chance
5 years ago
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JCPenny has a 1.8 average rating from 652 reviews

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