I booked a hair appointment,last minute today online. I had the appointment scheduled for almost two hours before someone called me and told me that there was no way anyone could do my hair at 6:00 Due to having to go pick up her baby from daycare.So I opted for just a haircut and she said, well I have a 5:30 haircut and then I have to take a lunch and no one else here can do your hair. Everyone is booked. Even when it shows that there appointments available online! She offered only to give me another day. I will be 50 tomorrow and wanted to surprise everyone with new hair.I would have booked it sooner but only had this opportunity due to a very tight budget and not getting out of court until 3:30.