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Anonymous
BEWARE!! My package was shipped to the wrong address. JC Penny's website had a glitch and reverted my account back to a VERY old address which doesn't allow to be deleted because it was the address used when the account was opened (10 years ago!). JC Penny wants me to go file a police report otherwise they don't do anything. So I have to leave work early to go file a police report otherwise I'm out $159 and no merchandise! I have been a loyal customer for soooo many years without any complaints or problems and this is the thanks I get! I will NEVER shop here again!
5 years ago
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JCPenny has a 1.8 average rating from 698 reviews

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