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Natasha C
I am super disappointed with my order from jcpenny matress delivery . I purchased 2k worth of merchandise and did not get the delivery as promised I received my package in two separate orders and paid for one . I spoke to kay, Patricia and 2 other people on the help line . All they can do is write a delivery note . I am extremely upset at the quality of my delivery , customer service and sales team for not stating that they will not be shipped in the same order . I spend one whole day waiting on my package and received half in the morning and half late evening, now they are saying I have to wait about a week for them to send someone to build my matress together . I will never purchase from jcpenny again and will be returning my order immediately
4 years ago
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JCPenny has a 1.8 average rating from 652 reviews

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