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Larissa Bragg
I wish I had of read this before ordering online. I order a ring on May 14th that says it was in stock and to be shipped a couple days later. Checking order status didn’t move for weeks. I called and they stated because of manufacturers it hadn’t shipped yet and wouldn’t until 6/8. Again no communication about that, website is never updated. I tried calling and waited 35 minutes and still no answer. All it says is shipped. It still hasn’t arrived. I will never order online again from JCPenney. Worst service I’ve ever received. My daughter is still waiting for her 16th birthday ring.
4 years ago
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JCPenny has a 1.8 average rating from 652 reviews

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