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Anonymous
Went to jc penny at the lewisville mall and that picked out the clothes I wanted to buy. An employee said they were about to close and once I got the register Lucy said, “to leave my things there because her registers were closed and when they say they are closing, they are closed! And I could come back another day and purchase them!” I asked her if she could please call a manager and she said, “I’m the manager!” I couldn’t believe it!! No wonder they are closing most of their stores, very poor customer service! I almost felt like I was in a third world country.
4 years ago
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JCPenny has a 1.8 average rating from 696 reviews

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