To whom it may concern, I had a JC Penny rep come in for sheers and curtains. The main purpose of getting new curtains was to block sunlight from entering the living room. My elderly parents sleep in the living room because my mother can't get up the stairs any longer to get to her bedroom. At the time, my dad was 90 and my mom was 87. She had a stroke so wasn't able to walk. We had to buy a incline chair for my mom and my dad slept on the couch next to her. So, the rep knew that my main purpose was to help my parents sleep better with less light coming in. Long story short and $3,000.00 later, they were not black out curtains and furthermore they still let alot of light in. I was very disappointed because as consumers we have trust that the "professionals" will listen to us and make the right decisions for us. Well, she didn't as far as that's concerned. I tried to get blinds on the window but it was during covid and everything was closed. Since then my father had past and now I sleep on the couch to be next to my mother. Needless to say I had another company get the blinds because I've been ticked off ever since that rep made the wrong choice for our situation. Moreover, I think that the reps coming into the home probably make a commission on what they sell to their clients so they are not really looking out for the customer completely! So, before purchasing any window treatments or anything else for that matter, shop around. If you do go with a particular company, know exactly what you want and make your own "contract" and have them sign it so that if you need to fight them on it, you have proof of what you wanted. Hey, they make us sign contracts too! On the plus side, they did a good job with installing the sheers and the curtains. Again, just be aware of the different products available they have to offer and ask about this. Also, know what you want and write it down on paper and have them sign it so that you get what you want. Steve