Ordered my sons birthday present in November , took over two weeks to deliver then had a missing hoody which took over 3 weeks to refund . I placed an order totalling £780 on the 21st November, received those texts every day saying sorry for the delay . Then this morning I received an email stating some of my order had been cancelled and they’ve refunded the money . I checked and ALL OF IT HAS BEEN CANCELLED ! None of the stuff for my children’s Xmas presents are in stock anywhere else . Saved all year to get what they really wanted and right now I’ve got nothing . I’ve been a loyal customer for years but will never order again . If they are so behind with deliveries they should STOP accepting orders and taking peoples money when they don’t know they can uphold the order . This was reported in October and they’ve carried on taking peoples money . Disgusting .