Where to start from....... Primarily JD sports think that customers are stupid. I have amde an order on the 29th of November and I was awaiting for the order which were Christmas Presents. On the 9th of December I receive an email that my order goit cancelled and that I will receive a refund and on the email I did not even have a reason why the order got cancelled! Later on I started trying to communicate with someone from Support and they told me that they cancelled the order just because the items are out of stock! At the same moment I check on their website which they constantly spam you with ads and to my surprise I found that the items I ordered were still available on the site with the sizes exactly. They offered me a gesture of Good will 10% of my next order up to £100!!!!! What a joke, what Good will i ask? I would have accepted this if they informed me the next day that th eitems were not available but not 10 days later!!!!!!! I called customer care and after 1 hour waiting someone spoke to me and they told me that the items went back in stock at that time exactly 23:00hrs CET (LOL) and that the warehouse decided to cancel my order because they thought that I would be happier to get a refund rather then waiting for my objects!!! 2 weeks before Christmas. Well JD I must say, you have lost a customer and I will make sure that everyone I know knows about this incident cause this was very lame! All I wanted was my order and to be charged the exact same price I paid for it originally. If I was your customer care I would have taken the details of the customer, expedite ship the order and make sure they are happy. At the end of the day the custimer is the one paying your wages! You really need to stop investing in adverts and start investing in a good Customer service!!!!! SUPER FRUSTRATED YOU RUINED MY CHRISTMAS